Trouble Logging In?

Experiencing problems logging into the Portal? Complete the form below and we'll be in touch within a business day for assistance. You may also contact the Rowan Online Support desk by phone during office hours - Learn More.

Have You Tried This?

Resetting your password might do the trick. It's online, fast, and easy. After you reset, return here to try to login to the portal again. If that doesn't fix the problem, move on to the form below.


Why can't I submit a ticket about something other than login-related problems? Submitting support requests and tickets for other issues and questions requires you to log in first. This helps us to better track and manage your request. We think it's more important that we resolve the login issue first, then we can help with the rest.

Make sure you have access to this address and can check regularly.
Your 9-digit Rowan ID number. We need it to identify your records in our system(s).
Click this if you would like to request support to contact you by phone.
Provide a number we can reach you at should we need to contact you by phone.
Select one of the options above that best describes the Login problem you are experiencing.

Please verify your form submission.
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