Your request has been successfully submitted to Rowan Online Support. An automated email confirmation will be sent to the email address you provided. One of our technicians will contact you via the email that you provided shortly.


IMPORTANT INFORMATION

  • Check your email frequently for a response from one of our techs.
  • Check your spam filter periodically for lost responses. Sometimes tech support responses are filtered as spam.
  • Regular Office hours for our Advanced Support Team is M-F, 8am to 4:30 PM. We respond to tickets within approximately 2 hrs during our office hours.
  • Emergency coverage is provided on evenings (until 10pm) and weekends. This coverage will only respond given a emergency issue (i.e. Canvas is down or inaccessible).
  • Do not submit multiple tickets, this will not improve your response time.
  • Do not contact anyone else regarding this ticket. Do not call our 24/7 Tech Support hotline. Do not contact the on-campus support desk. All other support services will re-route you back to Rowan Online Support.